Support
Pick the closest situation. We'll route you to a human.
No free-text form — those just delay things. The five options below cover everything we've ever been asked. If yours genuinely doesn't fit, "Something else" routes to the same inbox.
Email (catch-all)
hi@settlein.shop
Real human, replies within one business day. Skip this if the widget covers your situation — it routes faster.
Returns
returns@settlein.shop
Include the order number. We send the prepaid label the same business day.
Press & partnerships
press@settlein.shop
We don't do affiliate swaps. We do answer questions about the catalog selection process.
Privacy, in one sentence
We use what you send us to answer your message, we don't sell it to anyone, and we delete the conversation thread after twelve months unless you've asked us to keep it.